ROBOT ENERGY LIMITED
PRIVACY POLICY
Robot Energy Limited (“Robot”, “us”, “our”) is concerned with privacy and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices regarding the information we collect through websites operated by us from which you have accessed this Privacy Policy (the “Websites”) via software applications provided by us for use on or through computers and mobile devices (the “apps”), through social media pages controlled by us and from which you access this Privacy Policy (collectively, our “social media pages” ), as well as through emails in HTML format sent to you and that link to this Privacy Policy and the information we collect off the Internet, such as through forms filled out to register for a lottery or competition (collectively, including web sites, applications and pages our social media, the “Services”). By providing personal information to us, you agree with the terms and conditions of this Privacy Policy.
PERSONAL INFORMATION
Personal information that we may collect:
“Personal information” is information that identifies you as an individual, including:
Name
Mailing address (including billing and shipping addresses)
Phone number
Email address
Number of credit and debit card
Profile picture
Means of identification on social media pages
Username and password
Note that you can use a third-party payment service to process payments made through the Services. If you want to make a payment through the Services, personal information may be collected by the third party and not by us, and subject to the privacy policy of the third party, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party collection, use and disclosure of your personal information.
If you send any personal information about other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and allow us to use the information in accordance with this Privacy Policy.
How can we collect personal information.
We and our service providers may collect personal information in a variety of ways, including:
Through Services: We may collect personal information through the Services, for example, when you sign up for a newsletter, create an account or make a purchase.
Off the internet: We may collect personal information from you outside the internet, for example, when you visit a shop selling our products, attend a trade fair, attend a sponsor event, make an order over the phone or contact with customer service.
Through other sources: We may receive personal information from other sources, such as public databases; joint marketing partners; social media platforms; people with whom you are friends or otherwise connected on social media platforms and other third parties.
How can we use personal information.
We may use personal information:
To answer your questions and address your requests, and to send newsletters.
property, and / or our affiliates, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.
OTHER INFORMATION
“Other information” that we may collect
“Other information” is any information that does not reveal your specific identity or does not relate directly to an individual, such as:
The browser information and device
Information collected through cookies, pixel tags and other technology
Demographic information and other information provided by you
Aggregated Information
How can we collect Other Information
We and our suppliers may collect other information in many ways, which include:
Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as media access control (MAC), equipment type, screen resolution, the name of the operating system (Windows or Macintosh) and version, device manufacturer and model, language, type of Internet browser and version and the name and version of the services you use. We use this information to ensure that services work properly.
Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, display information more efficiently, and to personalize your experience while using the Services, as well as online tracking purposes. We can recognize your computer to help your use of the Services. We also collect statistical information on the use of the Services in order to constantly improve design and functionality, to understand how the services are used and to help us solve questions related to the Services.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or given the option to reject or accept the transfer to your computer of a particular cookie ( or cookies) from a particular site. You can also consult http://www.allaboutcookies.org/manage-cookies/index.html. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Services. For example, your computer may not be recognized and you may need to log in each time you visit the Services.
Using pixel tags and other similar technologies: pixel tags (also known as web beacons and clear GIFs) can be used in conjunction with some of the services, among other things, to track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics on the use of the Services and response rates.
IP Address: Your “IP Address” is a number that is automatically assigned to the computer you the Internet service provider (ISP) is using. An IP address can be identified and registered automatically in our server log files whenever a user accesses the services, along with the time of the visit and the page (s) they have visited. Collecting IP addresses is standard practice and is done automatically by many web sites, applications and other services. We use IP addresses for purposes such as calculating usage levels of services, helping diagnose server problems, and administering the Services.
Physical location: We may collect the physical location of your device, for example, the use of satellites, cell tower or WiFi signals. We can use the physical location of your device to provide the location-based services and personalized content. In some cases, you may be allowed or denied such uses of the location of your device, but if you choose to deny such use, we may not be able to provide customized services and available content.
From you: Information such as your location, as well as other information, such as your preferred means of communication, is collected when you voluntarily give us this information. Unless combined with personal information, this information will not be used to personally identify you or any other user of the Services.
By aggregating information: personal information aggregate does not personally identify you or any other user of the Services (for example, we can add personal information to calculate the percentage of our users who have a particular telephone area code).
How we can use and disclose Other Information
Please note that we may use and disclose Other Information for any purpose, except when we have an obligation to do otherwise under applicable law. If we are required to treat Other Information as other aspects of personal information under applicable law, then we can use it for all purposes for which we use and disclose personal information.
In some cases, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any other information with personal information, the combined information will be treated by us as personal information as long as it is combined.
THIRD PARTY SERVICES
This privacy policy does not address, and we are not responsible for the privacy, information or other practices of third parties, including third parties operating any site or services link to from the Services (including links to videos on our hosted services by third parties like YouTube or Vimeo). The inclusion of a link in services does not imply endorsement of the linked site or service by us or our affiliates.
Please note that we are not responsible for the policies and practices regarding collection, use and disclosure of information (including safety practices data) from other organizations, such as Facebook, Apple, Google, Microsoft, Yahoo, Twitter, Pinterest, Tumblr or any other developer application, application provider, a provider of social media platforms, operating system vendor, wireless service provider or device manufacturer, including any personal information you disclose to other organizations through or in connection with applications or social media pages.
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no transmission or data storage is 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us immediately of the problem by contacting us through the “How to contact us” below.
OPTIONS AND ACCESS
Your choices regarding the use and disclosure of your personal information.
We give you many choices regarding our use and disclosure of your personal information for marketing purposes. You can choose to stop:
Receiving electronic communications from us: If you no longer wish to receive emails related to marketing, you can opt out of receiving them by sending an email to info@robotenergy.com.
Our exchange of your personal information with affiliates for direct marketing purposes: If you prefer that we not share your personal information with our affiliates for direct marketing purposes, you may opt out of this sharing by emailing info@robotenergy.com.
We try to comply with your request as soon as reasonably possible. Also note that if you choose not to receive emails related to marketing, we can still send you important administrative messages, and you cannot opt out of receiving administrative messages.
How you can access, change or delete your personal information
If you wish to review, correct, update, delete or remove personal information that has been previously provided to us, you can contact us by email at info@robotenergy.com or write to the following address:
Legal Department
Robot Energy Limited
46 Fitzwilliam Square
Irland, Dublin 2
Department
Robot Energy Limited
Calle Edimburgo 24
29651 Mijas Costa
ES-Malaga
In your request, please make clear what personal information you would like to change, if you want your Personal Information to be removed from our database or let us know what limitations you would like to put on the use of your personal information. We can only implement requests wit
h respect to personal information associated with the particular email address used to send your request, and we may need to verify your identity before implementing your request. We try to comply with your request as soon as reasonably possible.
Please note that we may need to retain certain information for purposes of record keeping and/or to complete any transaction started before applying for such changes or elimination (for example, when you make a purchase or enter a promotion, it is possible that the personal information provided may not be able to be changed or deleted until after the completion of this purchase or promotion). There may also be residual information that will remain within our databases and other records, which cannot be eliminated.
RETENTION PERIOD
We will retain your personal information for the time necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
USE OF SERVICES BY MINORS
The Services are not directed to persons under thirteen (13), and we ask that these individuals not provide personal information through the Services.
CROSS-BORDER TRANSFER
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transmission of information to countries outside your country of residence, including the United States, which may have different standards of data protection than your country.
SENSITIVE INFORMATION
We ask that you not send us, and not disclose any sensitive personal information (such as social security numbers, information related to racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or union affiliation) on or through the Services or otherwise.
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. Please take a look at the option “LAST UPDATED” at the top of this page to see when this Privacy Policy was last updated. Any changes to this Privacy Policy will be effective when we post the revised privacy policy on the Services. Your use of the Services after these changes means that you accept the revised privacy policy.
CONTACT US
If you have any questions about this Privacy Policy, please contact us by email at info@robotenergy.com, or write to the following address:
Legal Department
Robot Energy Limited
46 Fitzwilliam Square
Irland,Dublin 2
Department
Robot Energy Limited
Calle Edimburgo 24
29651 Mijas Costa
ES-Malaga
NOTE: Email communication is not always secure. Please do not include sensitive credit card information.
